Política de envío

Thank you for your trust and support. To bring you a seamless shopping journey, kindly check the information below regarding orders, shipment and relevant charges.

Shipping Origin & Processing Period Every order is dispatched from our US warehouse to maintain product quality standards. All orders will be processed within 1 to 2 business days, excluding weekends and public holidays.

Domestic Delivery (Orders within the United States) We cooperate with leading American logistics carriers including UPS, FedEx and USPS to provide speedy delivery services. Delivery Duration: Shipments to US addresses take 3–5 business days to arrive. Tracking Information: A tracking number will be sent to your email once your parcel is dispatched.

International Delivery (Orders outside the US) We team up with worldwide logistics providers such as DHL, FedEx and UPS to handle cross-border shipments. Delivery Duration: Normally 7–15 business days. Customs & Transit Notes: Transit speed depends on customs clearance procedures of the receiving country. Minor delays may arise, yet tracking information will still be available.

Customs Duties and Import Levies We provide DDP all-inclusive pricing that covers all applicable duties and taxes. You are not required to make any extra payments when receiving the parcel.

Order Monitoring Email Updates: Tracking information will be delivered to your email inbox. Various Tracking Methods: Monitor your shipment via the link attached in the email or visit the official website of the logistics carrier.

Important Reminders Double-check your shipping address to prevent delivery troubles. Get in touch with us right away if your package arrives damaged or suffers delays longer than 10 days.

Reach Our Support Team Feel free to contact our customer support for any inquiries or requests: Email: nefertitichaalan@gmail.com Response Window: We will send replies within 24 hours.